FAQ
Frequently asked questions
Is there a minimum order quantity?+
It varies by product. Container-load quantities are typical, but scrap and smaller food orders can be discussed. Tell us the quantity you need and we’ll confirm right away.
How does payment work?+
Payment method (T/T, L/C, etc.) is fixed in the contract based on deal size and counterparty trust — we don’t lock in one method; it’s agreed together with volume and delivery terms.
How is scrap grade verified?+
Send the ISRI grade with photos and an assay certificate for a fast check. Without a clear grade we can’t give a firm quote, so we recommend inspection before contracting. Grade definitions are in the trade guide.
Why aren’t offer-board posts published immediately?+
Knowing your counterparty is half the job in trade. Every offer is reviewed before it goes live, and contact details are never shown — enquiries always go through us. This keeps spam and unverified posts off the board.
Can I use the price board as a contract price?+
No — it’s indicative only. The board shows daily exchange settlements, not a trading or settlement quote. Contract prices depend on volume, delivery terms and quality, so please request a firm quote.
How long until I get a reply?+
We reply after review, within the same business flow. Including the product, quantity and delivery terms up front speeds things up.
Do you support languages other than Korean and English?+
The site currently supports Korean and English. Support for Southeast Asian languages is under review — you’re welcome to write to us in English.
Do you trade outside Korea and Southeast Asia?+
Our primary markets are Korea and Southeast Asia, but we consider other regions depending on the product — reach out and we’ll check feasibility.
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